Website & Social Media Manager

Keech Hospice is embarking on an exciting new phase of its development. We are seeking an experienced Website & Social Media Manager to lead the redevelopment and launch of our WordPress website and overseeing the management of our social media presence and platforms.

The role is essential to launching our new brand identity, enhancing stakeholder engagement and building a strong presence. You will work closely with internal stakeholders and our external digital and website development partner to ensure the successful delivery of a newly designed website with Phase 1 set to launch at the end January 2025.

Initially offered as a 6 month contract requiring an immediate start, with the possibility of extension, to ensure the website redevelopment is delivered on time and meets the highest standards of user accessibility and experience, whilst creating and executing social media strategies to deepen and broaden engagement with our supporters, stakeholders and drive brand awareness.

What You’ll Do

• You will lead in the redevelopment project by taking ownership of the WordPress redevelopment project through to deployment, ensuring the project is delivered on time, within budget, and to scope.
• Manage our digital agency to ensure they deliver against and support the site development in line with the charity's specifications.
• Collaborate with the digital agency to ensure the creation of an intuitive and accessible user experience, considering the needs of donors, beneficiaries, and other stakeholders.
• Ensure the redeveloped website is optimised for SEO and mobile use, with a clear content strategy that aligns with the charity’s communication goals
• Establish and embed effective content archiving and management within the new website and a programme of site maintenance with our agency partners.
• Day to day management
• Oversee effective content development and migration and optimise for SEO, accessibility, and user experience
• Ensure the smooth running of the current website while preparing for the relaunch
• Plan and schedule engaging social media content to optimise engagement and impact
• Track website and social media performance and report progress to senior management making recommendations for future improvement
• Collaborate cross functionally with teams to ensure consistent messaging and brand tone across all digital channels

What You’ll Need

• Minimum of 5 year's experience in website management or development, with a proven track record in WordPress redevelopment projects
• Strong expertise in WordPress architecture, plugins, themes, and SEO optimisation, with a solid understanding of web development technologies and compliance guidelines
• Excellent Project Management skills from planning, coordination and execution to ensure activity stays on track and within budget
• Excellent written/oral communication skills and stakeholder management, with the ability to collaborate and influence across teams maintaining a positive, results-driven attitude.
• Highly organised, proactive problem solver with the ability to manage multiple projects
• Proficient in social media management tools and strategies, with experience running successful PPC and paid social campaigns.
• Knowledge of UX design principles, accessibility standards (WCAG 2.1), and content optimisation for the web.

If you have a proven track record of managing WordPress projects, excellent project management skills, experience driving social media engagement and a passion for making a difference, we’d love to hear from you. Join us in driving a key digital transformation for leading UK charity Keech Hospice.

Please be aware that we may close this role sooner then the mentioned close date.

Keech Hospice is an equal opportunity employer, and we value diversity in our workplace. We appreciate the unique perspectives and experiences everyone brings, and we are committed to fostering an inclusive environment.

All prospective employees will be required to undergo a DBS (Disclosure & Barring Service) check. The level of check is dependent on the role and designed to ensure safer and more well-informed recruitment decisions.

We are committed to ensuring the safety and well-being of the individuals we serve and will take appropriate measures to safeguard them.