Senior Data Analyst

We are looking for an experienced Senior Data Analyst to join our team on a 12-month contract, using audience data to drive engagement and growth. In this new role, through data-driven insights you will focus on the supporter engagement and fundraising strategies. As the Data Analyst you are tasked with embedding a data-focused culture, where data is utilised to make important business decisions across Keech Hospice.

What You’ll do

• Provide strategic insights to support supporter engagement, retention, and fundraising growth
• Develop data-driven strategies and predictive analytics to forecast supporter behaviour trends and better engagement
• Analyse and report on integrated campaigns and product performance for actionable insights to enhance future initiatives.
• Collaborate with the CRM Project Manager on the procurement and implementation of a new CRM system (currently Donorflex), ensuring it aligns with our data needs.
• Evaluate CRM vendors and ensure supporter data segmentation and targeting are optimised for better engagement.
• Support the design and implementation of automated workflows to streamline data collection, processing, and communication, enhancing efficiency and supporter engagement.
• Provide training to team members on data literacy and CRM tools.
• Ensure compliance with GDPR and data protection principles in all data management processes.

What You’ll need

• Proven experience in senior data analysis, business intelligence, or data insights role, ideally within the charity or non-profit sector
• Strong experience with data analysis tools (Excel, SQL, Power BI, Tableau)
• Strong experience working with CRM systems (e.g., Salesforce, Raiser’s Edge) and supporting system implementation projects.
• Ability to manage multiple projects, ensuring timely delivery and high-quality results.
• Excellent communication skills to translate technical data into actionable business insights for senior stakeholders.
• Strong understanding of GDPR and data protection principles.
• Strong problem-solving skills and attention to detail, with a proactive approach to enhancing data accuracy and integrity.
• Comfortable working with cross-functional teams, project managers, and senior leaders to drive impactful outcomes.

If you are keen to make a mark in a new role where your data expertise can truly make a difference and play a pivotal role in shaping our data strategies, we would love to hear from you.

This advert can be removed earlier then the closing date should we feel we have sufficient applications to move to interview.

Keech Hospice is an equal opportunity employer, and we value diversity in our workplace. We appreciate the unique perspectives and experiences everyone brings, and we are committed to fostering an inclusive environment.

All prospective employees will be required to undergo a DBS (Disclosure & Barring Service) check. The level of check is dependent on the role and designed to ensure safer and more well-informed recruitment decisions.

We are committed to ensuring the safety and well-being of the individuals we serve and will take appropriate measures to safeguard them.